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© Chargeforwards Limited
ChargeForwards Limited helps online businesses across Europe prevent and recover chargebacks through fraud detection, dispute resolution, and real‑time banking alerts via Mastercard and Visa. Our mission is to protect your revenue, safeguard payment relationships, and empower you to focus on growing your business.
Take Control of Your Chargeback Problem Today
Complete the form now to stop treating chargebacks as a cost of doing business. Our experts will pinpoint your vulnerabilities and show how ChargeForwards can reduce disputes and recover lost revenue.
ABOUT US
HOW IT WORKS
Your 3 Simple Steps to Chargeback Protection
Complete Chargeback Protection for Growing Online Businesses
OUR SERVICES
ChargeForwards delivers three layers of defence that work together to protect your revenue, maintain healthy chargeback ratios, and keep your payment processing rights secure.
FraudScore
Stop Fraudsters at the Door
Prevent fraud before it costs you money. FraudScore identifies fraudulent users at account opening or transaction capture. By blocking bad actors before purchases are completed, you eliminate fraud‑related chargebacks, save fulfilment costs, and protect legitimate customers from account takeovers.
Initial Consultation
Begin by providing us with some basic information through our user-friendly form.
Receive Your Custom Analysis
Our chargeback specialists analyze your situation and prepare a detailed impact assessment.
Implement Your Defense System
We integrate our solutions with your payment systems and begin protecting your business.
Chargebacks drain profits, threaten processor relationships, and waste time. ChargeForwards delivers end‑to‑end chargeback prevention and recovery solutions, backed by global banking partnerships and real‑time fraud detection, helping you avoid chargebacks before they happen and recover revenue when they do.
Chargeback Control: Fight or Flight?
Chargebacks cost more than lost sales; they put your business at risk. As a Mastercard and Visa partner, ChargeForwards leverages secure bank connections to detect fraud and disputes before they escalate and turn into chargebacks - meaning merchants can control their losses related to fraud and chargebacks.
Your Trusted Partner in Chargeback Prevention & Recovery
ChargeForwards provides specialised chargeback management for online businesses across Europe. As authorised partners of Mastercard and Visa, we deliver advanced prevention and recovery solutions. Our end‑to‑end systems safeguard payments, reduce costs, and support growth for merchants of every size.
Resolve Before Chargebacks Are Filed
Through our Enrich and Shift service, we provide compelling evidence directly to the banks before they file chargebacks, resolving friendly fraud disputes at the source.
Prevent Before It Happens
Our FraudScore technology identifies fraudsters at the moment of account opening or transaction capture, stopping fraud before you fulfill orders and lose inventory.
Last-Line Defence with Real-Time Alerts
Our Pre-Chargeback Alert system connects directly to issuing banks, giving you near-real-time notifications post-transaction so you can refund or resolve disputes before they become chargebacks that damage your ratios.
Global Coverage Provider
End-to-End Solutions
Visa & Mastercard Partner
Smart Recovery Solutions
WHY CHOOSE US
Expert Chargeback Management That Protects Your Profits
Enrich and Shift
Resolve Friendly Fraud Before Chargebacks
Friendly fraud, when customers dispute legitimate transactions, accounts for up to 75% of all chargebacks. Our Enrich and Shift service provides cardholders with detailed transaction evidence before they file disputes with their banks. By resolving these disputes directly with customers, you avoid chargebacks entirely while maintaining positive customer relationships and protecting your brand reputation.
Pre-Chargeback Alerts
Your Last Line of Defence
Even with prevention measures in place, some disputes will occur. Our Pre-Chargeback Alert system delivers near-real-time notifications directly from issuing banks the moment a cardholder initiates a dispute. This gives you the critical window needed to issue refunds, provide additional information, or resolve customer concerns before the dispute becomes an official chargeback that damages your merchant account standing.
Reclaim Revenue
Win Back Your Lost Sales
Every chargeback directly impacts your profits. Our Reclaim Revenue service meticulously handles the entire representment process, gathering compelling evidence and crafting powerful responses to win back funds lost to disputes. By entrusting us with your chargeback appeals, you not only recover revenue but also free up valuable internal resources, ensuring your focus remains on growing your core business.